Where is my order?
1. Track your order
Once your order is processed and ready to send, you'll receive a shipment confirmation email from us. In this email, you'll be able to trace your order via the link provided.
2. Check the estimated arrival date
Want to know how long it should take to deliver your goods? Check our delivery times here.
3. I'm still waiting for my order
Waited until your estimated delivery date? Please allow an extra few days for your order to be delivered (especially during busy times) - our carriers are always doing their best to get your order to you. Make sure you keep an eye on your tracking link for the latest updates.
If you experience any issues with the tracking or delivery of your order, please contact our helpdesk via the chat button on our website or send an email to firstname.lastname@example.org. We'll be happy to help you out!