How do I return a parcel?

How to proceed?

  1. If you want to return your order, you can request a pre-paid return label to our support team ( within 14 days (beginning on the day after the day you receive the goods).
  2. Send your order back to us in a DPD parcelshop within 7 days after receiving the return label in its original, unopened state.
  3. Please allow 14 days for returns to be inspected and to show on your statement.

Return costs

The return shipping fee will automatically be deducted from your refund.

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