There's no need to worry if you completed a challenge, but didn't receive your belly rubs. Some challenges take a bit longer to process, so there may be a slight delay between completing a task and receiving your well-earned reward.

The best thing to do is to check in a few moments (1 hour) later and to make sure that you refresh the loyalty page. Logging out and logging back in again could also do the trick 😉

If you followed the instructions mentioned above, but still haven't received any belly rubs, please contact our support team via chat on our website. We'll be happy to help you out!

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