Receiving a broken or incomplete order is never fun... and we're sorry if it's happened to you! Don't worry though, we'll fix it.

You can contact our customer service team via the chat button on our website. This is the quickest and easiest way to get in touch, but you can also email at help@edgardcooper.com.

Please attach the following to your message:

  • your order number
  • pictures of the opened parcel/broken goods

Our team will help you out the best they can.

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